Shipping Policy

Processing time
Sellers pack and hand over orders to the courier within 1 to 2 business days of your order. Sundays and public holidays aren’t counted.

Delivery time
Most orders reach you within 3 to 7 business days after dispatch. Remote locations can take 7 to 10 business days. The estimated delivery date is shown on the product page and at checkout.

Shipping charges
Any shipping charge that applies to your order is shown at checkout before you pay.

Tracking
Once your order ships, you’ll receive the tracking details by email and SMS. You can also use our Track Order page at any time.

Cash on Delivery
Available on most pincodes and products. Where COD isn’t available, the option won’t appear at checkout. Please keep the exact amount ready.

If we can’t deliver
The courier tries to deliver up to 3 times. If the address is wrong, nobody is available or the order is refused, the package goes back to the seller. We’ll contact you before that happens. For prepaid orders, we refund once the package reaches the seller. If delivery failed because of a wrong address or refusal, the return shipping cost may be deducted from your refund.

Delays
Weather, strikes, festivals and courier issues can slow things down. If your order is badly delayed, we’ll let you know.

Orders from more than one seller
If you order from several sellers, your items may arrive in separate packages on different days.

Check your package
Please look at the package before accepting it. If it looks opened or damaged, tell the courier and write to us the same day.