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Cancellation / Return / Exchange Policy

Customers may request cancellation, return, or exchange where applicable. Eligibility depends on the product category, product condition, seller policy, and MARITA\'s applicable terms.

Products must generally be returned in unused and original condition, with original packaging, accessories, tags, invoices, and other applicable items.

Certain products may be non-returnable or may have different return or exchange conditions due to their nature, hygiene requirements, customization, or other applicable restrictions.

Cancellation requests may only be accepted before the order reaches the applicable processing or shipping stage.

Refunds or exchanges will be processed only after the request and returned product, where applicable, have been reviewed and approved.